1-800-497-2335
1811 Pullen Rd, Sevierville, TN 37862

Spa FAQ

Spa faq

Blue Mountain Mist Spa is here to make your Spa experience as enjoyable as possible. Here are a few FAQ that we have answered for you and please don’t hesitate to call with anything else that you might think of. You might also check out our Policies page for more info.

Spa FAQ

Who can guide me in choosing my treatments?
Our spa reservation department will help you plan the perfect spa experience, including the best order for your treatments. Give us a call 865-428-0397.

How far in advance should I reserve my spa appointments?

We recommend 2 weeks prior to your arrival, or more during the summer months and Holiday weekends. If you have a large group interested in spa treatments, we recommend scheduling appointments at least a month in advance. Our spa availability is limited, but we will do our best to accommodate you.

Does Blue Mountain Mist Spa have a sauna, steam room, or whirlpool?

We have showers located in the Blue Moon and Emerald Forest treatment rooms that are available for use before or after your spa treatments. If you plan to take a shower please let us know when booking your service so that we can block that time for your use. We currently do not have a sauna, steam room, or whirlpool in the spa.

When should I arrive?
For your enhanced comfort and relaxation, we suggest that you arrive 20 minutes before your scheduled treatment. This will allow you to relax and fill out any paper work that maybe needed.

What should I wear during my treatment?
Most body treatments are enjoyed without clothing; however, please wear whatever is comfortable for you. During all treatments, the body is fully draped, except for the area being worked on.

What about my jewelry and valuables?
We do not have lockers available in the spa and we are not liable for misplaced or lost items. We recommend you leave all valuables in you vehicle.

Should I shave before a treatment?
Shaving is recommended, but not necessary, for men prior to a facial. If you do choose to shave prior to your facial, be sure to do so at least 2 hours prior to your scheduled appointment. Shaving is not recommended prior to any body treatments or hair removal services.

Can children have spa treatments?

Blue Mountain Mist Spa does not allow children under the age of 5 in the Spa, and no children under the age of 14 can attend the spa without an adult present. You must be 5 or older and accompanied by an adult to receive nail treatments, 14 or older to receive any facials, and 16 or older to receive any body treatments or massage at Blue Mountain Mist Spa.  Any person(s) between the ages of 5 years and 17 years must have parent/guardian signature to receive a spa treatment.

Can I see pictures of the treatment rooms?

Yes we have pictures of our treatment rooms and nail room click here to find out more about our facility.